Privacy Policy

Collection of Information:

When you apply for accreditation, we collect the following categories of personal information:

  • Identification details: Full name, nationality, and identification/passport number

  • Contact information: Email address, phone number

  • Professional details: Occupation, employer or affiliated organization, job title, and supporting documents

  • Media files: Profile photo, credentials, or press ID

  • Payment information: Credit/debit card details or other payment method (processed via secure third-party providers)

 

Information Usage:

We use the information collected solely for purposes related to MIFFest accreditation, including:

  • Processing and verifying your accreditation application

  • Communicating updates or decisions related to your application

  • Issuing accreditation badges or credentials

  • Facilitating payment and issuing receipts

  • Improving user experience and event planning

 

Information Sharing:

We do not sell or rent your personal data. Your information may be shared with trusted third parties only when necessary, such as with service providers (e.g., payment processors, IT support) under strict confidentiality agreements, festival partners and venues to facilitate access and coordination, or legal and governmental authorities when required by law or in response to valid requests.

 

Data Security:

We take data protection seriously and implement appropriate technical and organisational measures to safeguard your information, including secure encrypted connections (SSL), access controls with limited data access, and secure data storage with regular system monitoring. You have the right to access or request a copy of your personal data, correct inaccurate or outdated information, withdraw your application (please note that fees are non-refundable), and request deletion of your data, subject to legal or administrative requirements. To exercise any of these rights, please contact us at general@miffest.com.my.

 

Data Retention:
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Typically, this will not exceed 24 months from the end of the festival year, unless further retention is required for legal, financial, or audit purposes.

 

Third-Party Links:
Our accreditation platform may contain links to external websites or payment processors. We are not responsible for the privacy practices or content of these third-party sites.

 

Changes to Policy:
MIFFest reserves the right to modify this Privacy Policy at any time. Updates will be posted on our official website with a revised effective date.