Movie Pass – Terms & Conditions

By choosing to purchase Movie Pass for the Malaysia International Film Festival (MIFFest), you agree to be bound by the following Terms and Conditions. Please read them carefully before applying.

 

Eligibility:

The Movie Pass is open to all members of the public.

 

Information Accuracy:

Applicants are responsible for ensuring that all information provided in the application is accurate, complete, and up to date. MIFFest is not responsible for any delays or issues caused by incomplete or incorrect information.

 

Fees and Payment:

All application fees must be paid in full at the time of submission. Application fees are strictly non-refundable under any circumstances, including withdrawal, or failure to attend the event. Refunds for duplicate payments may be issued only upon verification and must be requested within 7 days of the original transaction.

 

Movie Pass Usage:
Movie Pass is personal, non-transferable, and only valid for the individual named in the application. Misuse of the Movie Pass (e.g., transfer, resale, or falsification) will result in immediate cancellation without refund and may lead to exclusion from current and future MIFFest events.

 

Unlimited Screenings:

  • Movie Pass gives you unlimited access to screenings via the MIFFest ticket booking system.

  • Tickets are subject to availability and issued on a first-come, first-served basis. Early booking is highly encouraged.
    While access is unlimited, seating is not guaranteed once a screening reaches full capacity.

 

Screening Attendance:

Accredited industry representatives must redeem their complimentary tickets at the festival counter (located at the cinema) no later than 10 minutes before the scheduled screening time. MIFFest reserves the right to forfeit any unredeemed tickets after the specified time. Please note that forfeited tickets will not be replaced or reissued.

 

Personal Conduct:
All Movie Pass holders are expected to conduct themselves professionally and respectfully during all festival-related events. MIFFest reserves the right to revoke the Pass and remove any individual found to be in violation of festival policies, codes of conduct, or any applicable laws.

 

Privacy:
By submitting an application, you agree to the collection and processing of your personal data in accordance with our Privacy Policy. Your data will be used solely for purposes related to your festival participation.

 

Cancellation or Modification:
MIFFest reserves the right to cancel, postpone, or modify the event due to unforeseen circumstances (e.g., public health emergencies, government regulations). In such cases, MIFFest will communicate relevant updates through official channels.

 

Limitation and Liability:
MIFFest is not liable for any direct, indirect, incidental, or consequential damages arising from your participation in the accreditation process or the festival itself. Applicants assume all risks associated with travel and attendance.

 

Governing Law:

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia, and any disputes will be subject to the exclusive jurisdiction of the Malaysian courts.